Fulfillment & visibility
Platform layer
Leta sits beside the relationships you already earned: one place for demand, dispatch, field execution, escalation, and payout. We are not a shadow salesforce “owning” the account. We are infrastructure partners use to fulfill more onsite IT with less ops thrash.
What the product holds
One loop, many handoffs
Demand intake
Partner and direct flows normalize into the same operational objects. So routing and reporting stay coherent.
Dispatch & state
Explicit ticket states and escalation ladders your NOC already understands. See also status & routing.
Field execution
Close-out artifacts, signatures, and overwatch hooks so hard jobs do not end as unsupported heroics.
Payout & audit
Mechanics that finance can reconcile. Aligned to what actually happened in the field, not a side spreadsheet.