Partner portal

Dispatch visibility on Leta

Create work orders, track status, message techs on the ticket thread, and approve close-outs — without calling our ops desk for every update.

What you can do

  • Create work orders — site, scope, partner WO #, POC & contact policy
  • Ticket thread — message assigned techs; voice via Leta Live (logged)
  • Timeline — en route, on site, complete
  • Approve close-out — photos & sign-off for upstream billing
  • Skill-tier bench — tag required skills on each WO; route economy techs or specialists from Leta’s marketplace profiles

Pilot partners: use the Leta Tech mobile app and choose Partner dispatch at sign-up. Full browser sign-in is launching soon.

How the workflow works Download Leta Tech

Dashboard preview

What your ops team sees once tickets are live (sample data).

Partner WO # Site Status SLA
BAM-CRDL-88421 Food Lion #442 On site 2h left
QMAT-99102 Distribution center En route OK
GUS-22017 Store rollout Pending —